At Saiko Systems Ltd., we value your privacy and the protection of your personal information. The following text will inform you on how we use and manage the information collected at our site.

Web Site Visits
    Each time you visit our web site, our server automatically recognizes and logs your IP address. An IP address is the address of the computer making a request to our web server. No personal information or detail is obtained in this data interchange—a visitor's browser is not designed to provide this information.

    Logged IP addresses are periodically reviewed and analyzed in an effort to monitor, maintain, and effectively improve our Web site. This information is retained for no other purpose and is not shared.

    During a Web site visit, we may ask a customer for contact information (email address, telephone number, fax number and addresses for shipping/billing). This information is collected on a voluntary basis—and only with customer approval.

    The Saiko Systems web site also contains links to other web sites. Saiko Systems does not control or take responsibility for personal information collected on these sites nor are we responsible for the accuracy or the content of these sites.

Customer Information

    Once you submit a Request for Quote, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.

    This information is used to ensure a quick, efficient flow of products and services to you.

    This information may also be used for other purposes as outlined below.

    Postal Addresses

    Saiko Systems Ltd. may use your mailing address to send marketing materials to keep you updated on our most current products and services.

    Occasionally, Saiko Systems Ltd. may make the names and addresses of our customer list available to carefully screened companies that offer products and/or services that may be of interest to you.

    You may elect to opt out of either of these uses of your mailing address by emailing customersupport@saikosystems.com

    Email Addresses

    Email addresses are used to communicate important transactional information such as Quotes, Invoices, and Order Shipment/Tracking Information.

    Other information of interest to you about Saiko Systems Ltd. and our products may also be emailed to you. This includes Obsolete Part Bulletins, Product Change Notifications, Service Change Information or other promotional emails. You may elect to opt out of these notifications.

    Email addresses are never rented, sold or traded to third parties.

    Other Uses of Customer Information

    Customer information is also used for marketing and market research for Saiko Systems Ltd. All customer information is kept confidential and never sold.

    Saiko Systems Ltd. will share customer information with government agencies if required by law.

Web Site Security

    Saiko Systems Ltd. uses 128-bit encryption Secure Sockets Layer (SSL) technology throughout its website for your protection. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication, and Message Integrity. Customer information sent is not discernible to anyone except the recipient.

    Browsers that support the SSL encryption technology are called secure browsers. Most of the latest browsers such as Google Chrome, Mozilla FireFox, Opera, Netscape Navigator (version 1.2 and later), and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when accessing our website.

    When accessing our website using a secure browser, one can feel secure transmitting credit card or other confidential information sent over the Internet.

"Cookies"

    A "cookie" is a very tiny piece of text we're asking permission to place on your computer's hard drive. If you agree, then your browser adds the text in a small file. Each "cookie" has a unique identifier and structure assigned by the sending web site. Only the originating web site can access a cookie left behind in a prior session (when you return to that site). Your identity will not become public information on the Internet because you visited our site.

    Saiko Systems uses "cookies" to:

    • Allow you to build an order over time, adding components throughout the day or over an extended period of time.Uncommitted orders will remain available for 30 days. An order that has not been visited within that 30 day period will be removed.
    • Allow you to easily return to the site to retrieve information on previous orders.
    • Maintain a client/server connection or user "state" as you move between pages building an order.
    • Allow you to remain logged-in to the site.


    "Cookies" are assigned an expiration date and time. Saiko System's "cookies," used for online order processing, remain on your hard drive for two months. However, no more than 300 "cookies" can be stored by your browser at any one time and no more than 20 can be stored from any one site. If the "cookie" jar is filled, your browser will automatically begin deleting the oldest "cookies."

    "Cookies" cannot enable the web server to read from your hard drive, get your email address against your will, destroy files on your computer, create executable programs, or obtain sensitive information about you. "Cookies" from one site cannot be read by another site; your information cannot be passed from site to site.

    If you feel that your privacy is being violated by the use of "cookies," they can be erased from your hard drive. However, any links developed with the web site that sent the "cookies" are lost. The ability to create an order over time would be lost.

Please contact us if you have any questions or concerns.

Please Note: We reserve the right to modify our privacy policy at any time without prior notification.